Return Policy

Can I return my order?

Yes, The Floor Hut will accept returns. On recept of purchase you have 21 days to let us know by email customerservices@thefloorhut.co.uk and that you intend to return your order. Aslong as your order is in new and unused condition then we will accept the refund. As soon as the product is opened/used in anyway, we can not accept this. 

Returns must be handled and returned by yourself at your own cost. Please ensure the product is returned in good condition so we can accept the refund.

Once items are received, we will confirm via email and issue a refund. This will communicated via email.